Terms and Conditions (DRAFT)

TERMS AND CONDITIONS
Last updated October 25, 2021
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Impacto Media LLP, doing business as SilkyHair ("SilkyHair", “we”, “us”, or “our”), concerning your access to and use of the https://www.silkyhair.nl/ website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in the United Kingdom and have our registered office at 32 KINBURN STREET, LONDON SE16 6DW. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.
3. USER REPRESENTATIONS
By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Use; (2) you are not under the age of 13; (3) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (4) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (5) you will not use the Site for any illegal or unauthorized purpose; and (6) your use of the Site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
4. PRODUCTS
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
5. PURCHASES AND PAYMENT
We accept the following forms of payment:
-  Visa
-  Mastercard
-  American Express
-  iDeal
-  Klarna
 
You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Euros.
You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
6. RETURN POLICY
Please review our Return Policy posted on the Site prior to making any purchases.

7. PROHIBITED ACTIVITIES
You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Site, you agree not to:
  • Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  • Use any information obtained from the Site in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Site in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Site.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  • Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  • Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  • Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Site.
  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
8. USER GENERATED CONTRIBUTIONS
The Site does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Site and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Site Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
 
 
 
  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site, and other users of the Site to use your Contributions in any manner contemplated by the Site and these Terms of Use.
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
  • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.
Any use of the Site or the Marketplace Offerings in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Marketplace Offerings.
9. CONTRIBUTION LICENSE
You and Site agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).
By submitting suggestions or other feedback regarding the Site, you agree that we can use and share such feedback for any purpose without compensation to you.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Site. You are solely responsible for your Contributions to the Site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
10. SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site or the Marketplace Offerings ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.
11. SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and the Marketplace Offerings.
12. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy: https://www.silkyhair.nl/pages/privacy-policy. By using the Site or the Marketplace Offerings, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site and the Marketplace Offerings are hosted in the Netherlands. If you access the Site or the Marketplace Offerings from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the Netherlands, then through your continued use of the Site, you are transferring your data to the Netherlands, and you expressly consent to have your data transferred to and processed in the Netherlands.
13. TERM AND TERMINATION
These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE AND THE MARKETPLACE OFFERINGS (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE AND THE MARKETPLACE OFFERINGS OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
14. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Marketplace Offerings without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or the Marketplace Offerings.
We cannot guarantee the Site and the Marketplace Offerings will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site or the Marketplace Offerings at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or the Marketplace Offerings during any downtime or discontinuance of the Site or the Marketplace Offerings. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or the Marketplace Offerings or to supply any corrections, updates, or releases in connection therewith.
15. GOVERNING LAW
These terms shall be governed by and defined following the laws of __________. Impacto Media LLP and yourself irrevocably consent that the courts of __________ shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
16. DISPUTE RESOLUTION
Informal Negotiations
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms of Use (each "Dispute" and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least __________ days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.
Binding Arbitration
Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be __________. The seat, or legal place, or arbitration shall be __________. The language of the proceedings shall be __________. The governing law of the contract shall be substantive law of __________ .
Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
17. CORRECTIONS
There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Marketplace Offerings, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.
18. DISCLAIMER
THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
19. LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE LESSER OF THE AMOUNT PAID, IF ANY, BY YOU TO US OR __________CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
20. INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
21. USER DATA
We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
23. MISCELLANEOUS
These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use.
24. CONTACT US
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:
Impacto Media LLP
32 KINBURN STREET
LONDON SE16 6DW
United Kingdom
Phone: __________ 
contact@silkyhair.nl
SMS/MMS MOBIEL BERICHT MARKETING PROGRAMMA VOORWAARDEN EN CONDITIES

Silkyhaireu (hierna, "Wij," "Ons," "Onze") biedt een mobiel berichten programma (het "Programma") aan, waarmee u akkoord gaat om te gebruiken en deel te nemen onder voorbehoud van deze Mobiele Berichten Voorwaarden en Privacy Beleid [Voeg URL Link naar uw Privacy Beleid in] (de "Overeenkomst"). Door u aan te melden voor of deel te nemen aan een van onze Programma's, aanvaardt u en gaat u akkoord met deze voorwaarden, inclusief, zonder beperking, uw akkoord om eventuele geschillen met ons op te lossen via bindende, enkelvoudige arbitrage, zoals beschreven in het gedeelte "Geschillenbeslechting" hieronder. Deze Overeenkomst is beperkt tot het Programma en is niet bedoeld om andere Algemene Voorwaarden of Privacybeleid te wijzigen die de relatie tussen u en ons in andere contexten kunnen regelen.

1. Opt-in gebruiker: Het Programma staat Gebruikers toe SMS/MMS mobiele berichten te ontvangen door bevestigend in te stemmen met het Programma, zoals via online of op een applicatie gebaseerde inschrijfformulieren. Ongeacht de opt-in methode die u gebruikt om deel te nemen aan het Programma, gaat u ermee akkoord dat deze Overeenkomst van toepassing is op uw deelname aan het Programma. Door deel te nemen aan het programma, gaat u akkoord met het ontvangen van automatische of vooraf opgenomen mobiele marketingberichten op het telefoonnummer dat is gekoppeld aan uw opt-in, en u begrijpt dat toestemming niet vereist is om een aankoop bij ons te doen. Hoewel u instemt met het ontvangen van berichten die zijn verzonden met behulp van een autodialer, mag het voorgaande niet worden geïnterpreteerd als suggereren of impliceren dat een of meer van Onze mobiele berichten worden verzonden met behulp van een automatisch kiessysteem ("ATDS" of "autodialer"). Bericht- en datatarieven kunnen van toepassing zijn. De berichtenfrequentie varieert.

2. 2. Opt-out gebruiker: Als u niet langer wenst deel te nemen aan het Programma of niet langer akkoord gaat met deze Overeenkomst, stemt u ermee in STOP, BEËINDIG, CANCEL, UNSUBSCRIBE of STOP te antwoorden op elk mobiel bericht van Ons om u af te melden van het Programma. U kunt een extra mobiel bericht ontvangen ter bevestiging van uw beslissing om u af te melden. U begrijpt en gaat ermee akkoord dat de voorgaande opties de enige redelijke methoden zijn om u af te melden. U erkent dat ons sms-platform mogelijk niet herkent en reageert op afmeldingsverzoeken die de STOP-, EINDE-, CANCEL-, UNSUBSCRIBE- of UITSTEL-keywordcommando's wijzigen, zoals het gebruik van andere spellingen of de toevoeging van andere woorden of zinnen aan het commando, en gaat ermee akkoord dat Silkyhaireu en haar serviceproviders niet aansprakelijk zijn voor het niet honoreren van dergelijke verzoeken. U begrijpt ook en gaat ermee akkoord dat elke andere methode van opt-out, met inbegrip van, maar niet beperkt tot, het sms'en van andere woorden dan hierboven vermeld of het mondeling verzoeken van een van onze medewerkers om u van onze lijst te verwijderen, geen redelijke manier van opt-out is.

3. Programmabeschrijving: Zonder de reikwijdte van het Programma te beperken, kunnen gebruikers die zich aanmelden voor het Programma verwachten berichten te ontvangen met betrekking tot de marketing, promotie, betaling, levering en verkoop van [Beschrijf het aanbod van goederen/diensten van het bedrijf - dit moet breed en algemeen zijn om elk type bericht te omvatten dat u kunt verzenden. Berichten die buiten dit bereik vallen, zijn mogelijk niet toegestaan onder de TCPA]. Berichten kunnen herinneringen aan de kassa omvatten.

4. Kosten en frequentie: Bericht- en datatarieven kunnen van toepassing zijn. U gaat ermee akkoord om periodiek berichten te ontvangen naar Ons goeddunken. Dagelijkse, wekelijkse en maandelijkse berichtfrequenties zullen variëren. Het Programma omvat terugkerende mobiele berichten, en extra mobiele berichten kunnen periodiek worden verzonden op basis van uw interactie met Ons.

5. Instructies voor ondersteuning: Voor ondersteuning met betrekking tot het Programma, sms "HELP" naar het nummer waarvan u berichten hebt ontvangen of e-mail ons op thomasvdleck1@gmail.com. Houd er rekening mee dat het gebruik van dit e-mailadres geen aanvaardbare methode is om af te zien van deelname aan het programma. Opt-outs moeten worden ingediend in overeenstemming met de hierboven uiteengezette procedures.

6. MMS Disclosure: Het Programma zal SMS TM's (terminating messages) sturen als uw mobiele apparaat geen MMS messaging ondersteunt.

7. Onze afwijzing van garantie: Het Programma wordt aangeboden op een "as-is" basis en is mogelijk niet op elk moment in alle gebieden beschikbaar en blijft mogelijk niet werken in geval van product-, software-, dekkingswijzigingen of andere wijzigingen die door uw draadloze provider worden aangebracht. Wij zijn niet aansprakelijk voor vertragingen of storingen in de ontvangst van mobiele berichten in verband met dit Programma. De aflevering van mobiele berichten is afhankelijk van de effectieve transmissie van uw draadloze serviceprovider/netwerkoperator en valt buiten onze controle. Carriers zijn niet aansprakelijk voor vertraagde of niet-bezorgde mobiele berichten.

8. Vereisten voor Deelnemers: U moet beschikken over een eigen draadloos toestel dat in staat is tot tweewegberichten, gebruik maken van een deelnemende draadloze provider en een abonnee zijn van een draadloze dienst met sms-dienst. Niet alle providers van mobiele telefonie bieden de nodige service om deel te nemen. Controleer de mogelijkheden van uw telefoon voor specifieke sms-instructies.

9. Leeftijdsbeperking: Je mag het Platform niet gebruiken of er gebruik van maken als je jonger bent dan dertien (13) jaar. Indien je het Platform gebruikt of betrekt en tussen dertien (13) en achttien (18) jaar oud bent, moet je toestemming hebben van je ouders of wettelijke voogd om dit te doen. Door gebruik te maken van of deel te nemen aan het Platform, erken je en stem je ermee in dat je niet jonger bent dan dertien (13) jaar, tussen dertien (13) en achttien (18) jaar bent en toestemming hebt van je ouders of wettelijke voogd om het Platform te gebruiken of er deel van te nemen, of meerderjarig bent in je rechtsgebied. Door gebruik te maken van of deel te nemen aan het Platform, erkent u ook en stemt u ermee in dat het u is toegestaan door de Toepasselijke Wet van uw rechtsgebied om gebruik te maken van en/of deel te nemen aan het Platform.

10. Verboden Inhoud: U erkent en gaat ermee akkoord geen verboden inhoud via het Platform te verzenden. Verboden inhoud omvat: - Alle frauduleuze, lasterlijke, smadelijke, schandalige, bedreigende, intimiderende of stalkende activiteiten; - Bezwaarlijke inhoud, met inbegrip van godslastering, obsceniteit, wulpsheid, geweld, onverdraagzaamheid, haat, en discriminatie op basis van ras, geslacht, religie, nationaliteit, handicap, seksuele geaardheid of leeftijd; - Piraterij van computerprogramma's, virussen, wormen, Trojaanse paarden, of andere schadelijke code; - Elk product, dienst of promotie die onwettig is waar een dergelijk product, dienst of promotie daarvan wordt ontvangen; - Elke inhoud die betrekking heeft op en/of verwijst naar persoonlijke gezondheidsinformatie die wordt beschermd door de Health Insurance Portability and Accountability Act ("HIPAA") of de Health Information Technology for Economic and Clinical Health Act ("HITEC" Act); en - Elke andere inhoud die verboden is door de Toepasselijke Wetgeving in het rechtsgebied van waaruit het bericht wordt verzonden.

11. Geschillenbeslechting: In het geval dat er een geschil, claim of controverse is tussen u en Ons, of tussen u en Stodge Inc. d/b/a Postscript of een andere derde serviceprovider die namens Ons handelt om de mobiele berichten binnen de reikwijdte van het Programma te verzenden, voortvloeiend uit of verband houdend met federale of staatsrechtelijke vorderingen, vorderingen op grond van gewoonterecht, deze Overeenkomst, of de schending, beëindiging, handhaving, interpretatie of geldigheid daarvan, inclusief de bepaling van de reikwijdte of toepasselijkheid van deze overeenkomst tot arbitrage, zal een dergelijk geschil, vordering of controverse, voor zover wettelijk toegestaan, worden beslecht door arbitrage in Londen, Engeland, voor één arbiter. De partijen komen overeen het geschil te onderwerpen aan bindende arbitrage in overeenstemming met de op dat moment van kracht zijnde Commercial Arbitration Rules van de American Arbitration Association ("AAA"). Tenzij hierin anders is bepaald, zal de arbiter het materieel recht toepassen van het Federale Gerechtelijke Circuit waarin de hoofdvestiging van Silkyhaireu zich bevindt, zonder rekening te houden met de regels van het conflictenrecht. Binnen tien (10) kalenderdagen nadat de arbitrage-aanvraag aan een partij is betekend, moeten de partijen gezamenlijk een arbiter kiezen met ten minste vijf jaar ervaring in die hoedanigheid en die kennis heeft van en ervaring heeft met het onderwerp van het geschil. Indien de partijen niet binnen tien (10) kalenderdagen overeenstemming bereiken over een arbiter, kan een partij de AAA verzoeken een arbiter aan te wijzen, die aan dezelfde ervaringseis moet voldoen. In het geval van een geschil zal de arbiter beslissen over de uitvoerbaarheid en de interpretatie van deze arbitrageovereenkomst in overeenstemming met de Federal Arbitration Act ("FAA"). De partijen komen ook overeen dat de regels van de AAA inzake noodmaatregelen ter bescherming van toepassing zullen zijn in plaats van het vragen van een dringende voorlopige voorziening aan een rechtbank. De beslissing van de arbiter is definitief en bindend, en geen enkele partij heeft het recht beroep aan te tekenen, met uitzondering van de rechten die zijn voorzien in sectie 10 van de FAA. Elke partij draagt haar deel van de vergoedingen die worden betaald voor de arbiter en de administratie van de arbitrage; de arbiter heeft echter de bevoegdheid om een partij te gelasten alle of een deel van deze vergoedingen te betalen als onderdeel van een goed gemotiveerde beslissing. De partijen komen overeen dat de arbiter alleen de bevoegdheid heeft om advocatenhonoraria toe te kennen voor zover dit uitdrukkelijk is toegestaan door de wet of het contract. De arbiter zal niet bevoegd zijn om schadevergoedingen met een punitief karakter toe te kennen en elke partij doet hierbij afstand van elk recht om schadevergoedingen met een punitief karakter te eisen of terug te vorderen met betrekking tot elk geschil dat door arbitrage wordt beslecht. DE PARTIJEN KOMEN OVEREEN DAT ELK VAN HEN ALLEEN IN EEN INDIVIDUELE HOEDANIGHEID VIA ARBITRAGE VORDERINGEN TEGEN DE ANDER KAN INSTELLEN EN NIET ALS EISER OF GROEPSLID IN EEN VERMEENDE COLLECTIEVE OF REPRESENTATIEVE ARBITRAGEPROCEDURE. Verder, tenzij beide partijen anders overeenkomen in een ondertekend geschrift, mag de arbiter de vorderingen van meer dan één persoon niet samenvoegen, en mag hij niet anderszins voorzitter zijn van enige vorm van een representatieve of collectieve procedure. Behalve indien vereist door de wet, mogen noch een partij, noch de arbiter het bestaan, de inhoud of de resultaten van een arbitrage openbaar maken zonder voorafgaande schriftelijke toestemming van beide partijen, tenzij om een wettelijk recht te beschermen of na te streven. Indien een voorwaarde of bepaling van deze Sectie ongeldig, onwettig of niet-afdwingbaar is in een jurisdictie, zal deze ongeldigheid, onwettigheid of niet-afdwingbaarheid geen invloed hebben op een andere voorwaarde of bepaling van deze Sectie en zal deze voorwaarde of bepaling niet ongeldig of niet-afdwingbaar worden in een andere jurisdictie. Indien om welke reden dan ook een geschil voor de rechter komt in plaats van voor arbitrage, doen de partijen hierbij afstand van elk recht op een juryrechtspraak. Deze arbitragebepaling blijft van kracht na annulering of beëindiging van uw overeenkomst om deel te nemen aan een van onze Programma's.

12. Wet van Florida: Wij streven ernaar te voldoen aan de Florida Telemarketing Act en de Florida Do Not Call Act zoals deze van toepassing zijn op inwoners van Florida. Met het oog op de naleving gaat u ermee akkoord dat wij ervan uit mogen gaan dat u een inwoner van Florida bent als, op het moment van opt-in voor het Programma, (1) uw verzendadres, zoals opgegeven, zich in Florida bevindt of (2) het netnummer voor het telefoonnummer dat is gebruikt om voor het Programma te kiezen een netnummer in Florida is. U stemt ermee in dat de vereisten van de Florida Telemarketing Act en de Florida Do Not Call Act niet op u van toepassing zijn, en dat u niet zult beweren dat u een inwoner van Florida bent, als u niet aan een van deze criteria voldoet of, als alternatief, ons niet schriftelijk bevestigt dat u een inwoner van Florida bent door ons hiervan schriftelijk op de hoogte te stellen. Voor zover U een inwoner van Florida bent, gaat U ermee akkoord dat mobiele berichten die door Ons worden verzonden als directe reactie op mobiele berichten of verzoeken van U (inclusief maar niet beperkt tot reactie op Trefwoorden, opt-in, hulp- of stopverzoeken en verzendberichten) geen "telefonisch verkoopgesprek" of "commercieel telefoongesprek" vormen voor de doeleinden van Florida Statutes Section 501 (inclusief maar niet beperkt tot secties 501.059 en 501.616), voor zover de wet anderszins relevant en van toepassing is.

13. Diversen: U garandeert en verklaart aan Ons dat u alle noodzakelijke rechten, macht en autoriteit hebt om in te stemmen met deze Voorwaarden en uw verplichtingen hieronder uit te voeren, en niets in deze Overeenkomst of in de uitvoering van dergelijke verplichtingen zal u in overtreding brengen van enig ander contract of verplichting. Het niet uitoefenen door een der partijen van enig recht hierin voorzien, zal niet worden beschouwd als een afstandsverklaring van verdere rechten hierin voorzien. Indien een bepaling van deze Overeenkomst niet-afdwingbaar of ongeldig wordt bevonden, zal die bepaling worden beperkt of geëlimineerd in de minimale mate die nodig is om deze Overeenkomst verder volledig van kracht en afdwingbaar te laten zijn. Alle nieuwe functies, wijzigingen, updates of verbeteringen van het Programma zijn onderworpen aan deze Overeenkomst tenzij uitdrukkelijk schriftelijk anders vermeld. Wij behouden ons het recht voor om deze Overeenkomst van tijd tot tijd te wijzigen. Alle updates van deze Overeenkomst zullen aan u worden meegedeeld. U erkent uw verantwoordelijkheid om deze Overeenkomst van tijd tot tijd door te nemen en op de hoogte te blijven van dergelijke wijzigingen. Door deel te blijven nemen aan het Programma na dergelijke wijzigingen, aanvaardt u deze Overeenkomst, zoals gewijzigd.